Job Details
Employer name : Job Junction Tanzania
Minimum Qualification Diploma Years of Experience 1 years
Main Job Task and Responsibilities
Answer incoming calls and respond to customer’s emails.
Management and resolve customer complaints regarding Wassha services.
Sell Wassha products and place customer orders in the computer system.
Provide product and service information to customers concerning Wassha service
Research required information using available resources
Research, identify, and resolve customer complaints using applicable Wassha software
Process orders, forms, and application
Document all call information according to standard operating procedures.
Education and Experience
High school diploma, Bachelor degree or equivalent
Proficient in relevant computer applications
1 years of experience in a call center environment
Knowledge of customer service practices and principles
Excellent data entry and typing skills
SALARY RANGE:
600,000/ - 700,000/= Tsh
CONTACTS:
0623872871
0743692671
0656116023
Email:jobjunctiontz@gmail.com