Tuesday, 13 October 2020

Customer Service Officer & Internal Auditor Jobs At MORUWASA


POST: CUSTOMER SERVICE OFFICER II – 1 POST

POST CATEGORY(S) MARKETING,MEDIA AND BRAND

EMPLOYER Morogoro Water Supply and Sanitation Authority (MORUWASA)

APPLICATION TIMELINE: 2020-10-12 2020-10-26

 DUTIES AND RESPONSIBILITIES
i. To identify customers and their needs;

ii. To monitor and review business performance;

iii. To gather marketing information;

iv. To prepare monthly and quarterly complaints handling reports;

v. To conduct market analysis to explore opportunities for better customer services;

vi. To ensure that customer’ bills complaints and are positively and diligently addressed;

vii. To assist in conducting education and awareness on MORUWASA services; and

viii. To perform other related duties as may be assigned by the Supervisor.

QUALIFICATION AND EXPERIENCE
Bachelor Degree or Advanced Diploma in Marketing, Commerce/Business Administration majoring in Marketing, Economic Planning, Mass Communication or any other relevant qualifications from a recognized Institution. Wide knowledge in the Water Sector or understanding of operation of Water supply and Sanitation Authorities is an added advantage.


The deadline for submitting the application is October 26, 2020

APPLICATIONS LINK


POST: INTERNAL AUDITOR II – 1 POST

POST CATEGORY(S) ACCOUNTING AND AUDITING

EMPLOYER Morogoro Water Supply and Sanitation Authority (MORUWASA)

APPLICATION TIMELINE: 2020-10-12 2020-10-26

DUTIES AND RESPONSIBILITIES
i. To prepare internal audits programs;

ii. To conduct pre-audit evaluation of accounts;

iii. To carry out evaluation of internal control, risk management and corporate governance systems;

iv. To prepare ordinary or special internal audit plan;

v. To carry out Normal, Special, Technical Audits and Investigations;

vi. To conduct the verification of audit queries responses;

vii. To monitor the implementation of the recommendations of the internal audit;

viii. To provide advice to strengthen the accounting and audit functioning of the Authority; and

ix. To perform any duties related duties as may be assigned by the supervisor.

QUALIFICATION AND EXPERIENCE
Holders of Bachelor Degree in Auditing, Accountancy, Finance, Commerce/Business Administration majoring in Accountancy or Finance or equivalent qualifications from recognized institutions plus CPA (T), ACCA, ACA, CIA or equivalent professional qualifications recognized by NBAA. Master Degree in relevant field or Auditor with Engineering/ICT background is an added advantage.

The deadline for submitting the application is October 26, 2020


APPLICATIONS LINK

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