In broad terms the housekeeping supervisor oversees the following key performance areas:
Communicate with the head housekeeper and housekeeping staff continuously to ensure smooth running of the department and ongoing motivation of staff
Supervision of lodge cleaning and preparation to achieve and maintain Singita standards
Monitoring of housekeeping equipment and lodge furnishing in order to facilitate upkeep
Training and development of staff in accordance with HR requirements
Performance management of staff to ensure maximum productivity and a positive staff morale
Providing the “extra touches” to the lodge suites / and laundry to ensure the guest experience is special; and monitoring the maintenance of the standards set by Style and Décor team
Oversee the laundry / housekeeping team to ensure the timeous and safe washing /ironing of guest laundry; and easy access for staff to a functioning laundry facilities and other responsibilities
Communicate effectively with lodge management re housekeeping issues and standards
Attend the morning meetings [in absence of the Ass Head Housekeeper or Head Housekeeper] to ensure the Housekeeping department is up to date as regards lodge plans and that management is kept informed of housekeeping matters of general interest
Provide maintenance issue list daily to facilitate the maintenance process
Complete monthly stock takes from all housekeeping related areas to ensure that shrinkage is kept to a minimum and stock control is maximised
Manage the housekeeping stores and ensure that shrinkage of consumables is kept to a minimum and stock control is maximized.
Attend and cross train in either laundry or room responsibilities or where capacity needs to be built
Company training manuals and courses to be completed according to the specific requirements (Lobster/Ecolab Training etc.) 15. Move between all Singita and supportive properties when required
As such the person filling this position needs to have:
Knowledge of housekeeping standards and procedures
Previous experience as a housekeeper in a similar establishment
Strong administration ability – particularly in terms of procurement and stock control
Computer skills – E-mail, MS Word and Excel in particular
The ability to manage, motivate and train a large staff complement
Assertiveness and strong communication skills
Attention to detail and consistent follow up
Agility and stamina
Ability to work under a continuous pressure, extra hours & at any station within the company properties i.e. Sabora Camp, Faru Faru lodge & Camp Sabayaya respectively.
Competitive remuneration package, commensurate with qualifications and experience, will be offered to the successful candidate.
MODE OF APPLICATION:
All applications should be addressed and sent to the undersigned either by email via Jobapplication@grumeti.singita.com and or by postal mail not later than 31st March 2021.
Head of Human Resources,
Grumeti Reserves Ltd,
P.O Box 65,
Only shortlisted candidates will be contacted.
Grumeti Fund Trust is an equal opportunity employer, women with qualifications are highly encouraged to apply.