Tuesday, 10 August 2021

Business Development Jobs At NBC Bank Lindi Branch


 Business Development Manager

Lindi Branch 
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services

Job Summary
The main purpose is to drive Loan and Advances, Deposit and alternative product growth at branche. This entails managing of all Sales Activities, Supporting, monitoring and training of Branch Sales Officers in all the respective branches

Job Description​

Accountability ; Business Soliciting – Acquisition/Recruitment

    Customer acquisition /recruitment
    Visit existing customer frequently
    Ensure all the customer acquisition point are working perfectly all the time
    To enhance customer experience ensure branches are  perfect executing  the following:
    Account opening Account maintenance Loan on boarding Digital on boarding Digital activation and usage
    Identify areas / sector relevant for business growth in their locality
    Identification, soliciting, KYC and risks review of potential customers and approach them to open account
    Work with Business Development Partner  to initiate development of  relevant products to the particular locality
    Consistently give feedback to Head of Customer Network on the performance of different products and services at respective branches
    Engage with Corporate and Institutional Banking (CIB) and Business Banking (BB) departments to understand retail opportunities from their clients (One Bank Concept)
    Address the customer queries in relation to business matters

Accountability ; Deposit Mobilization
    Proactively understanding the business dynamics in the locality and take advantage to grow deposit.
    Supervise all the deposit mobilization campaign in branches
    Proactively and continuously solicit deposits from all clients of the Bank to meet Bank’s deposit targets
    Proactive following of activities identified on the branch activity calendar

Accountability ; Cross selling
    Cross sale of all bank products – Mobile phone Banking, Internet Banking, Agent Banking products, Insurance Products, all Deposit Products, Loan products FX, Transfer, etc.
    Collection of market intelligence information local competition, products and levels of service

Accountability ; Relationship Management
    Drive customer engagement activities in  branches
    Going out to interact with Bank’s clients/potential clients in order to win their confidence and create customer loyalty
    Identifying potential clients and strategizing to add them to the list of NBC customers through informative meetings and product discussions
    Developing, building and maintaining long term relationships with all segmented customers by listening to them, problem sharing and joint solution finding
    Manage customer business contacts, participate in corporate customer social occasion and manage all aspects of interactions, the bank has with its customers.
    Maintenance of business acquired to ensure customer activeness and reduce churn

Accountability ; Reports, Monitoring &  Turnaround
    Maintain database of High net worth customers in the branche.
    Monitoring of branch business growth through KPI
    Loan turnaround time for  loans and  recovery support
    Responsible for PAR and NPL of the Branch retail loans
    Providing inputs and reports to Stressed Asset Management Units and facilitate recovery efforts at the Branch level

Accountability ; Coaching and Mentoring
    Coach and mentor the branch Sales team on regular basis
    Monitor and report performance as per agreed KPIs

Other duties
    Participate in branch budgeting of all Sales related activities
    Carried out other duties as assigned by the Branch Manager.
    Prepare various reports and business proposals for management approval

Qualifications
Bachelor’s Degree – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)

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